The Honest Company is not very honest to customers.
When you call the number for the Honest Company nobody answers the phone I have been waiting for someone to answer the phone for over 40 minutes & no luck. The reason I waited that long was cuz the answer machine says "your call will be answer in the other it was receive" "Live chat"takes another 50 minutes & they don't solve the issue or they don't even try.
I have two products to return to the Honest Company. An eye shadow and magic balm. 1. I received a request for product review long before receiving product - it took an extensive amount of time to receive simple order 2. no return label or insert in the order providing...Read more
The Honest Company - The same problem rashes everywhere!
My son has rashes everywhere the diapers touch working with the Doc to clear it up. I’ve never had this problem with my first son. Very disappointed! I will cancel my six weeks monthly order.
I did not receive my bundle after my address was printed incorrectly by their warehouse. This is the third automatic month so my address doesn’t automatic change in the system, my apt number was probably cut out in the print out. The customer service insisted i had the...Read more
I used my 5month old daughters lavender body wash/shampoo because I was out of my body wash It. Burned. It was like I was bathing in Icy Hot! HOW IS THAT OKAY FOR A BABY PRODUCT! I am so furious that I've been using that on her! no wonder she would cry during the bath...Read more
The Honest Company - Horrible customer service and website issues
I have not been able to update my bundle for weeks and it takes forever for someone to get back to you. Website does not work to update bundle information. I will be canceling. If you want headaches for ridiculous reasons then this is the company for you
The Honest Company - Stop payment
Currently closed, even though it is during regular business hours.
It is okay that I didn't like the products. It was the deplorable customer service that I could not take. They took hundreds of dollars and made sure it was impossible for me to reach them to discuss returning it because my skin was not reacting well. I waited weeks...Read more
I first learned of this product via a boutique Whole Foods where the senior manager of health/whole body products raved that their products outranked by far Dr. Hauschka for all similar products at a far better price point. But when I tried their high-end shampoo first...Read more
- Kind phone call from your corporate employee
- Your mission as a company--keep it up
- Outreach and care about giving back to society
I didn't like
- Fake reviews about your company
- Ups harming your reputation
- Some prices on amazon double prices on your website
Thought I’d give this company a try and really love their skin care and make up. HOWEVER, they don’t allow you to cancel your own orders and you have to call them to cancel. Well, for the last three days, I have been on hold with a 30 minute wait time, only to have the...Read more
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