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The Honest Company - They gave my daughter a rash that wont go away

I bought these wipes thinking that they would be good for my daughter and it ended up giving her the worst rash shes ever had. It almost looks like a chemical burn
1.0
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#1369293
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The Honest Company is not very honest to customers.

When you call the number for the Honest Company nobody answers the phone I have been waiting for someone to answer the phone for over 40 minutes & no luck. The reason I waited that long was cuz the answer machine says "your call will be answer in the other it was receive" "Live chat"takes another 50 minutes & they don't solve the issue or they don't even try.
1.3
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#1365010
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I have two products to return to the Honest Company. An eye shadow and magic balm. 1. I received a request for product review long before receiving product - it took an extensive amount of time to receive simple order 2. no return label or insert in the order providing...
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Anonymous
Eeeee

I been on hold for customer service for over 45 mins & no answer... Looks like other people have the same issue as me cuz plenty complaints online about Poor customer service!...

#1360395
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The Honest Company - The same problem rashes everywhere!

My son has rashes everywhere the diapers touch working with the Doc to clear it up. I’ve never had this problem with my first son. Very disappointed! I will cancel my six weeks monthly order.
#1345327
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I did not receive my bundle after my address was printed incorrectly by their warehouse. This is the third automatic month so my address doesn’t automatic change in the system, my apt number was probably cut out in the print out. The customer service insisted i had the...
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1.0
#1342076
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I used my 5month old daughters lavender body wash/shampoo because I was out of my body wash It. Burned. It was like I was bathing in Icy Hot! HOW IS THAT OKAY FOR A BABY PRODUCT! I am so furious that I've been using that on her! no wonder she would cry during the bath...
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#1322067
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The Honest Company - Horrible customer service and website issues

I have not been able to update my bundle for weeks and it takes forever for someone to get back to you. Website does not work to update bundle information. I will be canceling. If you want headaches for ridiculous reasons then this is the company for you
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1321468
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The Honest Company - Stop payment

Currently closed, even though it is during regular business hours.
#1319214
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It is okay that I didn't like the products. It was the deplorable customer service that I could not take. They took hundreds of dollars and made sure it was impossible for me to reach them to discuss returning it because my skin was not reacting well. I waited weeks...
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1.5
#1317791
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Contact The Honest Company

Mailing Address:
The Honest Company
12130 Millennium Drive 5th Floor
Los Angeles, California 90094
United States
Phone:
(888) 862-8818
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The Honest Company Products and Services

I first learned of this product via a boutique Whole Foods where the senior manager of health/whole body products raved that their products outranked by far Dr. Hauschka for all similar products at a far better price point. But when I tried their high-end shampoo first...
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5.0
I liked
  • Kind phone call from your corporate employee
  • Outreach and care about giving back to society
  • Very sweet people in customer service via phone
I didn't like
  • Fake reviews about your company
  • Ups harming your reputation
  • Some prices on amazon double prices on your website
#1313053
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