I used my 5month old daughters lavender body wash/shampoo because I was out of my body wash It. Burned. It was like I was bathing in Icy Hot! HOW IS THAT OKAY FOR A BABY PRODUCT! I am so furious that I've been using that on her! no wonder she would cry during the bath...Read more
The Honest Company - Horrible customer service and website issues
I have not been able to update my bundle for weeks and it takes forever for someone to get back to you. Website does not work to update bundle information. I will be canceling. If you want headaches for ridiculous reasons then this is the company for you
The Honest Company - Stop payment
Currently closed, even though it is during regular business hours.
It is okay that I didn't like the products. It was the deplorable customer service that I could not take. They took hundreds of dollars and made sure it was impossible for me to reach them to discuss returning it because my skin was not reacting well. I waited weeks...Read more
I first learned of this product via a boutique Whole Foods where the senior manager of health/whole body products raved that their products outranked by far Dr. Hauschka for all similar products at a far better price point. But when I tried their high-end shampoo first...Read more
- Outreach and care about giving back to society
- Very sweet people in customer service via phone
- Your mission as a company--keep it up
I didn't like
- Some prices on amazon double prices on your website
- Ups harming your reputation
- Fake reviews about your company
Thought I’d give this company a try and really love their skin care and make up. HOWEVER, they don’t allow you to cancel your own orders and you have to call them to cancel. Well, for the last three days, I have been on hold with a 30 minute wait time, only to have the...Read more
The Honest Company - Defective diapers missing a tab
I opened a package of size 1 honest diapers the Great Adventure won the camping won and so far half the bag I've diapers are missing one tab so you can't use them.
The Honest Company - Terrible Customer Service
The phone lines have been down for days! The live chat sucks! Would not recommend this company at all.
The Honest Company - Terrible
Gave me a terrible rash burn. Thank god I used it on me first and not my 1 year old daughter
The Honest Company is the worst company I have ever worked with. I own a health food/ baby store and was so excited to bring this company in. I usually base what comes in on products, customer service/sales, and shipping costs/quickness. The Honest Company has let me...Read more
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