Contact The Honest Company Customer Service
The Honest Company Phone Numbers and Emails
Toll-Free Number:
-
(888) 862-8818
The Honest Company Emails:
The Honest Company Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The Honest Company Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call The Honest Company is 8888628818.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.
People call The Honest Company mainly because of activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The Honest Company Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call The Honest Company is 8888628818.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.
People call The Honest Company mainly because of activation/ cancellation, payments and charges.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact The Honest Company is support@thehonestcompany.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
The Honest Company Website:
The Honest Company Help Center:
Corporate Office Address:
Other Info (opening hours):
Chat Hours (PST):
Monday - Thursday: 7:00am - 3:00pm
Friday: 7:00am - 12:00am
Summary of The Honest Company Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Honest Company?
Shipping and Delivery Question:
- “I put in the wrong shipping address”
- “My package my never received”
- “Tracking order”
Payments and Charges Question:
- “Charged me for no reason”
- “Dispute purchase”
- “Billing”
Activation/ Cancellation Question:
- “Cancel order an order and subscription”
- “Cancel order an order”
- “Cancel order”
Request for Information Question:
- “Wes agar 4 wkt liye but 3 wkt ka point update hua or paisa v distribution ho gya”
- “Need to know delivery time on shoes”
- “Question regarding products”
Account Question:
- “Account not working”
- “My first box from my subscription came they are the wrong diapers ,not the ones I ordered”
Product/ Service Question:
- “Subscription”
- “Unhappy with product”
Refund Question:
- “Refund”
- “Refund and unsubscribe”
Staff Question:
- “Customer service (help for a problem)”
Return/ Replace Question:
- “Change order”
Other Question:
- “Trade histry sahi karo meri”
- “MOLD IN JUICE BOX”
- “I need a catalog book”
Compare The Honest Company Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.