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Summary of The Honest Company Customer Service Calls

6 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
07:19 AVG CALL DURATION
40% ISSUES RESOLVED

Customers Contact The Honest Company to Ask about:

Payments and Charges:

  • “Stop payment”

Activation/ Cancellation:

  • “Cancel order and exchange for bigger size”

Other:

  • “Kiero saber si tengo que pagar por este paquete”

About The Honest Company

Top 5 The Honest Company Services

Free Trial, Customer Care, Shipping Service

Top 5 The Honest Company Products

Diapers, Sunscreen, Organic Baby Powder, Wipes, Dishwashing Detergent

Top 5 Likes about The Honest Company

Product quality, Customer service, Website layout, Organic products idea, Your mission as a company--keep it up

Top 5 Dislikes about The Honest Company

Customer service, Automatic enrollment, Cancellation requests ignored, Average product but over priced, Business practices

Summary

The Honest Company is an online store that specializes in child care products. It sells diapers, wipes and other hygienic baby products. There are vitamins among the products of the Honest Company. Different bath and body essentials are offered. There are cleaning products such as laundry detergent, dish soap, multi-surface cleaner, oxy boost, stain remover and much more available available at the store. The products are presented to be non-toxic and safe. The business was started on January 17, 2012. It is is based in Santa Monica, California. The company was founded by Jessica Alba, a famous actress, and Christopher Gavigan, the former chief executive officer of Healthy Child Healthy World.

The Honest Company reviews and complaints

The Honest Company is ranked 108 out of 977 in Cosmetics and Personal Care category

Payment Methods

VISA

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The Honest Company Stats

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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