The Honest Company
Reviews and Complaints
The Honest Company Shampoo Review from Silver Spring, Maryland
Great Products.
Not Honest at all!
Preferred solution: I want them to stop dishonest practices
The Honest Company Cancellation Policy Review
Customer service never answers the phone! Got tricked into the monthly plan
- Dishonest business practices
- Overpriced product
- Cancellation requests ignored
Preferred solution: Full refund
Cancellation Policy Review
Great Company, Great Products
- Customer service
- Website layout
- Product quality
Trial Product Review
The Honest Company Cancellation Policy Review
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Verified Reviewer | Westminster, ColoradoThe Honest Company - Free Trial Review from Westminster, Colorado
Automatically enrolled me for monthly supply and gave me *** to cancell
- Overpriced product
- Automatic enrollment
- Horrible customer service
Not very HONEST at all!
- Dishonest business practices
Preferred solution: Full refund
Didn't even end up placing an order because...
Preferred solution: STOP BEING GREEDY! (Charging shipping and handling PER ITEM?! You might get more customers!) STOP BEING DECEPTIVE (Openly advertise the reoccurring fee!)
The Honest Company - Free Trial Review from Kaneohe, Hawaii
Subversive sales
- Their business practices
Preferred solution: Full refund
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You know, I agree with you that sending one pill as a sample is kinda poopy.
But as far as the rest, no. I signed up too and that was maybe a year and a half, two years ago and I had NO trouble understanding from what was clearly there both BEFORE I went to checkout and WHILE checking out that if I got the samples I would be automatically enrolled in a subscription service.
If you can't see anything in front of your face except the word 'free' that's your shortcoming, not theirs.
I even got email reminding me I'd signed up and when to call to cancel by afterwards.
Were they supposed to send a singing telegram?
Come on. That's not dishonest, you're just lazy.
They are not dishonest. When you check out, the clearly tell you it is a subscription! If you want to try their products, go to your local Target, that way you can lash out at another company for your lack of judgment or ability to read.
well, it's kind of scary to see that you will be charged (35.95 + 79.95 + 35.95) no one has time in the world to read all terms and conditions of 100 pages.....
scam scam scam..........
Great News! Your Bundle Will Ship Soon.
In a few days, we'll be sending out your monthly Bundle.
Your card will be charged $35.95 for the Essentials Bundle.
Your card will be charged $79.95 for the Diapers & Wipes Bundle. Your card will be charged $35.95 for the Health & Wellness Bundle.
"After I read the terms and it does say it all there. But who really reads the terms and conditions?"
Clearly people who do not end up in the situation you did.
You are the one who didn't read the terms and conditions. Therefor, it is your fault. Learn to read before you buy and you will not end up stressed and out of $$$. Who reads terms and conditions?
Smart people.
That's who. People who do not want to get suckered into things unknowingly.